- kewkwaxaweAsked on May 30, 2011 at 11:38 AMhow can i do a refund with new receipt? and why do things stay in submission status for so long?
This is a re-post of a comment on PayPal Forms
- JotForm FounderaytekinAnswered on May 30, 2011 at 11:41 AM
I was not able to find a payment for your account. Can you let me know the email used on your order so that I can find the order and refund it?
If someone completes the form but does not make the payment, it will stay in the Pending Submissions list. It is possible for someone to fill the form but not complete the payment.