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    None of your IP addresses are being block by my ISP and Im still not getting my emails

    Asked by MartzCreative on October 19, 2013 at 03:48 PM

    I've check with my ISP and none of the suggested IPs are being blocked. Please advise if there is anything else that can be checked/tested.

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    Answered by khrisell on October 19, 2013 at 04:53 PM


    As i have responded to your last thread post regarding this problem. Please try to use either of the two available email under the Sender email option on your notification settings.

    Once you have changed your settings, please test an actual submission and check if that could fix the issue you are having.

    If it does, your email server/provider is having the issue and your form is working fine.

    If you need further assitance please let us know.

    We're here to help.

    Thank you.