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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    None of your IP addresses are being block by my ISP and Im still not getting my emails

    Asked by MartzCreative on October 19, 2013 at 03:48 PM

    I've check with my ISP and none of the suggested IPs are being blocked. Please advise if there is anything else that can be checked/tested.

    Emails block check checked
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    Answered by khrisell on October 19, 2013 at 04:53 PM

    Hello,

    As i have responded to your last thread post regarding this problem. Please try to use either of the two available email under the Sender email option on your notification settings.

    Once you have changed your settings, please test an actual submission and check if that could fix the issue you are having.

    If it does, your email server/provider is having the issue and your form is working fine.

    If you need further assitance please let us know.

    We're here to help.

    Thank you.