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    problem on receiving email

    Asked by conero2 on October 20, 2013 at 04:59 AM

    Hi guys,

    first thank you for the service that is really awesome.

    I have a problem with the email that i receive, i have a "coupon" folder with 6 forms. all forms were duplicated from the "modulo coupon H 2nt WD" one.

    With the first 2 modules worked all fine, now i did 3 more modules 

    "modulo coupon H 1nt W"

    "modulo coupon H 1nt D"

    "modulo coupon H 1nt "

    here on jotform site i receive emails with the right modules and the right name... but not on my email, there i receive them with "modulo coupon H 2nt WD" name and only the modules that are in that module.

    Should i do them all new or i did a mistake?


    Thanks in advance


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    JotForm Support

    Answered by EltonCris on October 20, 2013 at 09:07 AM


    If you're referring to the email subject, simply change all your notification subject title on each of the forms. I can see they all have the same subject headers that's why they all appears as 1 email though they are submitted form different forms.

    To edit subject title,

    1. Click Setup & Embed

    2. Click Email Alerts

    3. Open Notification

    4. Change Subject Title

    Hope this helps. Thanks!