why can't i see my form in IE

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    Asked on October 20, 2013 at 07:34 AM
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    Answered on October 20, 2013 at 09:15 AM


    May we know the website URL where your forms are embedded so we can check it on IE browser? If you're embedding the form to Facebook page please make sure to use secure form (https) to avoid security errors.

    Kindly please provide further details so we can assist you better. Thanks!

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    Answered on October 20, 2013 at 12:15 PM


    Safari on mac is working perfect.

    The pc I'm checking runs windows 7 and IE 10

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    Answered on October 20, 2013 at 01:41 PM

    I am able to see your form in a live Windows 7 emulator with IE10


    The only thing that I've noticed is your current DOCTYPE declaration, which is

    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Frameset//EN" "http://www.w3.org/TR/html4/frameset.dtd">

    Can you please updated it to

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">