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Bob JacksonAsked on January 9, 2021 at 6:25 PM
My account was suspended this morning. Got the message (see below) from JohnRex and went back into work on my form. I worked for a while and then tried to open a clone of my form and my forms got disabled. I deleted the clone copy as it seems to be the issue.
Can you re-activate my account??
See farther below for the problem I'm trying to resolve.
I'm having a problem with the "Reply To" email not working.
I set the reply to email as "ofbdonations@gmail.com" but it doesn't work on the autoresponder email??
Page URL: https://form.jotform.com/210027282733246 -
Jovanne JotForm SupportReplied on January 9, 2021 at 10:35 PM
Hi Bob, thank you for contacting JotForm support.
As per checking, it seems that your account is now currently active.
Your other concern will be addressed on this support ticket https://www.jotform.com/answers/2812353 shortly to avoid confusion.
Let us know if you have further questions about your account suspension.