What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can a have three countries in the drop down box under address?

    Asked by myaimn on October 20, 2013 at 01:03 PM

    Hi.  I am enjoying using these forms for my business; however, my business is only available for residents of the US, UK, and Canada.  When people fill out a form all these other countries drop down & they think they can fill it out, even though when you hover over the address field it says "US, UK, & CANADA RESIDENTS ONLY!"  They either ignore it, or don't pay any attention to it, which is causing some of my submissions being wasted on people whom this isn't available to.

    I want to know is there a way I can set the drop down box to only have those three countries only.  So other people from other countries can stop using my submissions.


    Please help!

    Thanks! :)

    Page URL:

  • Profile Image

    Answered by jeanettebmz on October 20, 2013 at 01:49 PM

    You can do that in 2 ways :

    -Download the source code of the form and delete the rest of the countries


    -Delete the current address field and add Text Boxes for each Address, city, zip code . Then, add a dropdown field and add the options to it manually. You can even make one country (say, United States) to show as selected)


    I hope this helps, feel free to ask more questions if you need it