What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My iFrame Form seems to be down

    Asked by Ted on May 30, 2011 at 06:03 PM

    It seems my form using an iFrame embed method is giving me an error message.

    This is the page I am getting it on - http://mainstemmusic.com/worldofmusic.html

    I am guessing this is an issue on your end, but just wanted to make sure.

    Page URL:
    http://mainstemmusic.com/worldofmusic.html

    Screenshot
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    JotForm Support

    Answered by NeilVicente on May 30, 2011 at 06:06 PM

    Hi,

    Try refreshing the page. This appears to be a temporary server hiccup. I can definitely load your form right now:

     

    Let me know if there's anything else you need to ask. Thank you.


    Neil

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    Answered by mainstem on May 30, 2011 at 06:09 PM

    Its still not working for me, on multiple different computers. I guess I will wait a while and try it again.

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    JotForm Support

    Answered by NeilVicente on May 30, 2011 at 06:12 PM

    Hello,

    Try shift-refresh, that is, hold the shift key then click the Refresh button on your browser.

    Or you may use a different browser instead, like Google Chrome or Mozilla Firefox

     

    Let me know if none of these solutions helped. Thank you.


    Neil

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    Answered by Ted on May 30, 2011 at 06:27 PM

    I have tried shift+refresh, other browsers, etc. I have also sent the link to some of my contacts and it is giving them an error as well.

    If its just a server error, I understand, so long as it comes back soon.

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    Answered by Ted on May 30, 2011 at 07:52 PM

    It works again. I just disabled SSL and it works great now.

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    JotForm Founder

    Answered by aytekin on May 31, 2011 at 03:00 AM

    We found the reason for the problem with SSL forms. Sorry about that. It should be fixed now.