What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Managing User Permissions by Folder

    Asked by SydneyOperaHouse on October 20, 2013 at 07:19 PM

    Hi Jotform,

    I'd like to manage user form permissions by folder. However, only one of my folders are showing in the 'select from my forms' option.

    Also, many inactive or deleted forms are showing in the 'select from my forms' option.



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    Answered by Cesar on October 20, 2013 at 07:46 PM


    I've gone ahead and clean your accounts cache, kindly take a look at the setting to see if the desired folder appears properly. At this time I do see some folders appear on that window. But kindly verify.

    Do let us know if the issue persists. Thank you.