What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trying to upgrade, but forgot password. Tried to have email sent, but did not receive?

    Asked by Jeff Briggs on October 21, 2013 at 09:34 AM
    email forgot password
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    Answered by gori-mathew on October 21, 2013 at 09:48 AM

    Hi,

    Apologies for the inconvenience caused, I have checked on the accounts created under this email ID and can get only a Guest account but no registered account. Please provide us the account's username so that we can be able to assist you further.

    Thanks!

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    Answered by Jeff Briggs on October 21, 2013 at 10:10 AM
    Email is jwbnc@mindspring.com or jeff@simpletechstrategies.com and The user name is simtechstrat.
    Jeff Briggs
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    Answered by Jeff Briggs on October 21, 2013 at 10:16 AM
    Sorry,
    User name is simpletechstrategies and email is jeff@simpletechstrategies.com.
    Jeff Briggs
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    JotForm Support

    Answered by guilledutra on October 21, 2013 at 10:43 AM

    Hi,

    The email address asociated with the username provided is jds4504@aol.com  please follow the Forgot password procedure using that email address.

    Thanks