I'd like to upgrade

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    hksalumni
    Asked on October 21, 2013 at 10:05 AM

    I'd like to upgrade our plan but keep geting an error message.  I have several forms that aren't working and I'd like to upgrade ASAP.

     

    Thanks,

     

    Kristen Gallagher

    617-495-0549

  • Profile Image
    gori-mathew
    Answered on October 21, 2013 at 10:31 AM

    Hi,

    The reason as to why you were unable to upgrade is that your account had been suspended of overlimit since the 1000 submission limit had been hit, I have reactivated your account to enable you upgrade frpm the Premium plan.

    Do let us know if you need further assistance.

    Regards!