What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error message on SSL Forms

    Asked by youngyum on May 30, 2011 at 10:57 PM

    This form is okay: http://www.jotform.com/form/3222928073

    But this will have error: https://www.jotform.com/form/3222928073

     

    Please tell me what's going on. It was working fine the other day and I am a paid user.

  • Profile Image

    Answered by dom265 on May 31, 2011 at 01:44 AM

    Well I have a very same problem ???? 

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 31, 2011 at 01:50 AM

    I checked both forms and they work fine for me. Exactly what kind of error do you get? 

  • Profile Image

    Answered by dom265 on May 31, 2011 at 02:40 AM

    It works now....thx.   The error was:

     

    v8_build_source.js:37: Error loading file load( configFile + '.js'); ^

     

    Great tool by the way !!!!!!!!!!!!!!!!!!!!!

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 31, 2011 at 03:23 AM

    We found the reason for the problem with SSL forms. Sorry about that. It should be fixed now.