What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Still trying to update my password for: simpletechstrategies Have not received email with instructions? Send it again?

    Asked by John Sutherland on October 21, 2013 at 11:25 AM
    email forgot password reset password
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    JotForm Support

    Answered by ardy0689 on October 21, 2013 at 11:41 AM

    I cleared your caches from our system. Please retry to reset your password by clicking the "Forgot Password" on the Login popup or from our login page as well:

     

    Please also add this email address on your contact list or Address book on your email. Every email provider should have atleast a contact list or address book to let users add familiar email address. This should white list our email addresses.

    noreply@jotform.com

     

    If the above suggestions have not fixed your problem, please do let us know. Thanks