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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Display items not checked in Notification Email

    Asked by bstravel on October 21, 2013 at 11:40 AM

    I've created a daily checklist form that a user fills out at the end of their shift and was wondering if it's possible to display the items that have not been checked in a field on the email notification?

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    JotForm Support

    Answered by ardy0689 on October 21, 2013 at 12:13 PM

    Unfortunately, that is not possible to do on JotForm. The notifications will only show the marked checkboxes to avoid confusion.

    However, this suggestion may be a workaround that you may want to consider:

    This is a form I made just for example


    This is the changes I made on my notification template for the email alerts.

    As you can see here, I also included or typed the possible options for a user to choose.


    So whenever a user has submitted the form and left out some items, you can immediately tell what was missing.


    If you need further assistance, feel free to post them here on the forum. Thanks

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    Answered by bstravel on October 21, 2013 at 12:22 PM

    Thanks for the quick response, unforunatley there are over 50 options on the form so this doesn't seem link an ideal solution.

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    JotForm Support

    Answered by ardy0689 on October 21, 2013 at 01:24 PM

    Can you please provide the specific form in which we can review and maybe we can come up a better suggestion after investigating your form. Thanks