What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Totals not working on order forms

    Asked by teamgearint on October 21, 2013 at 01:52 PM

    Do you have any updates of your software?  we are having problems with the totals not adding up, and we are also hoping there was a better way of making sure customers check the boxes that they need to check.  Is ther a more simple form for the end result, instead of the order being all compacted into one space, do you have a fix of the items ordererd coming out in a spreadsheet formation?

    check items total product total
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    JotForm Support

    Answered by Mike_T on October 21, 2013 at 02:43 PM

    Thank you for contacting us.

    We do add many small updates each day, but I have no information about any issues with the order forms. I have also tested one of the order forms, and was not able to reproduce any issues.

    Can you please provide us with the link to the page where we can see the problem?

    About your other questions, please kindly open a new thread for each question. We are trying to stick with one question/issue per thread, so that we can provide efficient support to our users.