What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can people who pay online recieve an email summary?

    Asked by lisachap on October 21, 2013 at 01:55 PM

    When I go to authorize.net and put in someone's information, I am able to send them an email. Can I do this on here or do you have any suggestions on how this can be done without me having to do it myself. Thanks, Lisa

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    JotForm Support

    Answered by ardy0689 on October 21, 2013 at 02:59 PM

    You can do this by creating an autoresponder template.

    Please do the following steps:

    1. Click "Setup & Embed" tab from the top

    2. Click "Email Alerts" this should show you your email templates.

    3. Click "Add New Email"


    4. Choose Autoresponder Email and click Next



       A.Put in your Name or Company name.

       B.leave it to "noreply@jotform.com or company address. In regards to Custom email Address      please refer to this guide

       C. Set where your customer should reply.

       D. Map the email field to the Recipient Email so it will dynamically catch the email address of the submitter so that they can receive this email.
       E. Click Next


    6. You can customize your message here for your users to receive. Click Finish to save it


    If you need further help, please do not hesitate to ask. Thanks