- arufkahrAsked on October 21, 2013 at 05:39 PM
I recently updated my email to email@example.com which is an alias for two email accounts that I manage and I need to have that email address removed from your "bounce list"
- JotForm Supportardy0689Answered on October 21, 2013 at 05:51 PM
Hello, we apologize for this inconvenience. Upon checking it is indeed in our bounce list with this message:
Result: firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'5.7.1 : Relay ac= cess denied.'
I have already removed it from our bounce list.
Please review these guides to avoid going into our bounce list: