What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We're testing a form, but can't submit multiple times from the same computer. Why not? how can we adjust settings to permit?

    Asked by EllenCohenCHeSS on October 21, 2013 at 06:06 PM

    We're building a new form and would like to test it several times before distributing the URL.  Our tester is unable to return to the form and submit, even with different information.

     

    Is there a setting we may adjust to permit this - at least through roll out?

     

    Thank you!

    Page URL:
    http://jotform.co/form/32694498116868

    settings same new form style size font
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    JotForm Support

    Answered by guilledutra on October 21, 2013 at 07:02 PM

    Hi,

    It seems that your form limits are configured in order to not let the user make multiple submissions from the same computer, please follow the next steps in order to disable the form limits option:

    From your form builder:

    1. Select "Setup & Embed" tab

    2. Click on "Preferences" icon

    3. Select "Form Limits" tab

    4. Change the "Unique Submission" option to "No Check"

    Hope it helps

    please let us know if you need further assistance

    Thanks