What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't find file I worked on before requesting an account.

    Asked by FAVance on October 21, 2013 at 06:11 PM

    I was using JotForm as a guest, after I complete a form using a templete.  I decide to save it.  I set up an account after the fact and can seem to retrieve the form that I was working on.

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    JotForm Support

    Answered by ardy0689 on October 21, 2013 at 06:37 PM

    Hello, we can offer you to move the forms from the guest account to your free account. I just want to confirm if this is what you want. I already traced the guest account and two forms by searching your IP.

    These are the form URLs Please confirm if these are the ones:



    Please let us know what your decision might be. Thanks