What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How did I change the order of my products on the payment wizard.

    Asked by timelessbrands on October 21, 2013 at 06:53 PM
  • Profile Image

    Answered by khrisell on October 21, 2013 at 07:00 PM

    Hello,

    You can change the order of the products when you go to the payment wizard to configure..

    1. Go to the Payment Wizard/properties.

    2. Click next until you reach the products page.

     

    3. From there, you can simply drag and drop the products to arrange the products according to your preference.

    Kndly let us know if you are having problem doing so so that we could assit you further.

    We're here to help.

    Thank you for using JotForm.

  • Profile Image

    Answered by timelessbrands on October 21, 2013 at 07:14 PM
    I am trying to do that and it will not grab it in order to move it.

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    Answered by khrisell on October 21, 2013 at 07:23 PM

    Hello,

    May I know the form you are currently working on so that I can clone that form and replicate the issue you are having.

    Thank you and I will wait for you response to assist you further.

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    Answered by timelessbrands on October 21, 2013 at 07:28 PM
    I am working on the volunteer meal order form. I need to move volunteer meal order to the top.

    http://form.jotformpro.com/form/32936803317961


  • Profile Image

    Answered by khrisell on October 21, 2013 at 08:17 PM

    Hello,

    I have cloned/duplicated your form using my account.

    Notice how I put the Donation product on top.

     

    I simply drag the products on that window. 

    I have cleared your form caches, Please try to go to the Wizard/Properties of your payment gateway on that form and try again.

    If problem persists, please let us know.
    Thank you.