I added an image and eSignature but I only see eSignature

  • Profile Image
    Asked on October 21, 2013 at 08:49 PM

    I uploaded my contract (jpeg) and then added the e-sign option at the bottom and submitted the form. When I look at the submission I only see the signature and the contract itself if not there. Any idea why?

    This is a re-post of a comment on Announcing E-Signatures for Forms

  • Profile Image
    Answered on October 21, 2013 at 10:11 PM


    Upon checking your form "KY Alarm", I see that you have only two questions in your form. One is the e-signature and the other one is a image file you have added.

    Please be informed that free text (HTML) and images of your form cannot be part of the submission data. Adding image question/field will only add an image in your form for display purpose. Only user input fields can be recorded in submission data.

    You can achieve your requirement by adding your image in a radio button or checkbox. Here is a sample form I created for you. Have a look and and let us know if this is what you are trying to achieve:  http://form.jotformpro.com/form/32938457783975?

    Your contract image will be the part of submissions. Check the screenshot:

    Please be informed that we can hide the radio button by injecting custom css code. You can clone this form and have a look. This guide should help you clone this form:  https://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!