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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I've gone ahead and verified the status of the email alerts and checked the log as well, to verify if the service is working properly.
It appears that at this time the emails are being sent correctly. This is the email log displaying the last email transmission:/var/log/jotform/amazonSES.log:[22/Oct/2013:00:11:26 -0400] 32465685852162 AmazonSES Sent email to email@example.com - MessageID:00000141de5c315d-6512ab56-fe75-4d75-a242-bae97ac9c844-000000 - RequestId:04b81c19-3ad0-11e3-90b0-9533006af9bc Do try performing a test submission on your form, just to double check if its working at this time. Kindly let us know if the issue persists, thank you .
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