What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When a client submits a form I am receiving the confirmation email they should be - how to fix this?

    Asked by omliving on October 22, 2013 at 12:49 AM

    When a client submits a form now - I receive an email confirming my form has been sent with an edit link. How can I reset this to go to the person who filled out the form? 


    Here is the form: http://form.jotform.us/form/31790911098156


    Here is the email I am recieveing: 

    Thank you for your OM Living form submission. 

    Click on this link to update your submission: http://submit.jotform.us/form.php?formID=31790911098156&sid=248187745431893160&mode=edit



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    JotForm Support

    Answered by EltonCris on October 22, 2013 at 01:48 AM


    Instead of creating "Notification" create "Autoresponder" instead so when the user submits the form, he will received an autoresponder message with the edit URL.

    Guide: Creating a Form Autoresponder

    Let us know if you have more questions. Thanks!