How to reset forgoten password so that I can delete my account?

  • mmbubnis
    Asked on January 13, 2021 at 8:52 AM

    I am trying to delete my account and cannot remember my current password. When I try to change my password or update it....it is asking for my current password. why is deleting my account so difficult? Help thank you

  • Sigit JotForm Support
    Replied on January 13, 2021 at 9:31 AM

    Hi,

    From our back end, I checked that there is no JotForm account named mmbubnis or account associated with mmbubnis@gmail.com.

    Could you please inform us have you success on deleting your account?

    If not, could you please provide us the account username or the email address associated with the account?

    If you need help resetting your password, we can help by sending you a link to reset it. Please follow the steps mentioned here https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Thanks.