What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Secure forms

    Asked by Adam Welch on May 31, 2011 at 09:53 AM

    I know this topic has been discussed a lot on the forum, but I need to be sure I am understanding it correctly.  The form and the contents need to be secure as it will carry sensitive data from clients.  I understand using the https:// should do it.  But I am wondering what, if any, other potential security issues I might have using jotform.. Emailing,etc and how to resolve those issues...  I don't necessarily need to embed the form on our site, but I probably would if there was a secure way to do it with jotforms. any thoughts are appreciated. thanks. 

  • Profile Image
    JotForm Support

    Answered by mliz on May 31, 2011 at 11:20 AM

    Hi Adam,

    Once you use the SSL secure form URL (ie use https:// instead of "http://) then it will
    be sent to our servers securely. However the data on the email is in plain text, you
    can find additional information on how to keep form data secure on this thread:

    http://www.jotform.com/answers/4728-Are-submissions-HIPPA-compliant

    Thanks for using JotForm.

    Regards,
    Mliz