- KenAsked on May 31, 2011 at 10:33 AM
In Firefox there are no scrolls but in Internet Explorer and Chrome there are scrolls. Any suggestions?
- JotForm SupportliyamAnswered on May 31, 2011 at 02:50 PM
I have looked inside the source code and saw that inside your iframe tag, you have set the scrolling property to yes. Setting it to scrolling="no" will remove the scroll bars in your iframe.
- getfoundfirstAnswered on June 01, 2011 at 12:40 PM
I think I did set the scrolling to no. Unless if I'm doing it in the wrong place, I set it to not enabled in ThruSocial but am I supposed to change anything in JotForm? In firefox it displays no scolls, but in chrome and IE there are scrolls.
- JotForm SupportNeilVicenteAnswered on June 01, 2011 at 03:38 PM
Looking at your the page's source code, I can confirm what liyam has mentioned. Scrolling is set to yes.
You can change this in the iframe embed codes that you copied from the Embed Form Wizard. The easiest way to do this is to re-embed your form.
1. Go to Setup & Embed tab
2. Click Embed Form
3. Click iFrame
4. Copy the codes provided in the succeeding screen
5. Replace scrolling="yes" to scrolling="no"
Let us know if this solves your problem.
- getfoundfirstAnswered on June 01, 2011 at 04:54 PM
The only time I could see that the scrolling was set to yes is when I pasted the whole iFrame source code in the facebook page builder platform. Thrusocial only allows for the url to be put into the field in order to be displayed correctly.
<iframe allowtransparency="true" src="//form.jotform.com/form/11375146382" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no">
This is what I see in the JotForm iFrame widget. Only when I pasted the whole code into Thrusocial did I notice it was set to yes and then it didn't display the form.
- JotForm SupportNeilVicenteAnswered on June 01, 2011 at 05:35 PM
I tried embedding your form as an iframe using ThruSocial and have set the scrollbars to none but in the source code it still shows as scrolling="yes"
I apologize but there isn't anything else I can do regarding this. If ThruSocial is configured to work that way, then there's nothing we can do to change it. What I advise you to do is contact their support to ask for help.
Thank you for understanding. Let us know if there's anything else you need to ask.