What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms Keep Timing out!

    Asked by on June 16, 2010 at 02:13 PM
    I've gotten at least 5 different people emailing me saying that they begin to fill out the form, but it keeps timing out.  My forms are quite long, but this has never happened before, I've been using you guys for a while.

    Is this something you guys recently implemented?

    Please let me know what to do, it's really effecting business.
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    JotForm Founder

    Answered by aytekin on June 17, 2010 at 05:49 AM
    I just posted the details about it on the blog:
    http://www.jotform.com/blog/5-Massive-Distributed-Denial-of-Service-Attack-on-JotForm

    Thanks for your patience with us during this time.