The form is not loading

  • immaculatelypolishedbyallie
    Asked on January 13, 2021 at 5:28 PM

    I was trying to go back to my edit history, and now my jot form won't load all the way. I am not sure why this happens but sometimes my forms load and sometimes the don't.

  • roneet
    Replied on January 13, 2021 at 8:54 PM

    Could you please clear your browser cache and see if the issue persists or try in the incognito mode.

    https://www.refreshyourcache.com/en/home/

    https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DAndroid&hl=en

    The form is loading on my end correctly.

    Let us know how it goes.

    Thanks.

  • immaculatelypolishedbyallie
    Replied on January 13, 2021 at 9:00 PM
    I did clear my cache. Now I can’t find the revision I made with the text included for
    ‘BOOK YOUR FIRST HOSTESS PARTY” I can’t seem to pull it up?
    ...
  • immaculatelypolishedbyallie
    Replied on January 13, 2021 at 9:11 PM

    again, I am trying to go back to view edit history and my form isn't loading. it's terribly glitchy.

  • roneet
    Replied on January 13, 2021 at 10:26 PM

    Are you opening the Form builder in multiple tabs or in multiple browsers?

    Are you viewing your edit history this way?

    1610594700 5fffb98c9dab4 888888888 Screenshot 10

    Could you please share a screenshot of the issue so that we can escalate the issue to our backend team?

    Looking forward to your response.

    Thanks.