What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple entry

    Asked by saiffulms on May 31, 2011 at 11:59 AM

    after i create the form, then i testing the form, and it appears

    "SORRY! ONLY ONE ENTRY IS ALLOWED.

    Multiple submissions are disabled for this form."

     

    why should this warning appeared??? any options or solutin to switch OFF the command??/

    need advise from all friends.

     

    thank you.

     

    saifful.

  • Profile Image
    JotForm Support

    Answered by mliz on May 31, 2011 at 12:23 PM

    Hi,

    You can disable unique submissions by doing the following:

    1. Log into your account and select your form on the My Forms
        page and then click "Edit",
    2. Open "Setup & Embed" tab on toolbar,
    3. Click on "Preferences"
    4. Select the 'Advanced Settings' tab
    5. Set "Unique Submission" to "No Check".

    This will allow the form to accept multiple submission coming from the same IP or Computer.

    Hope this helps.

    Regards,
    Mliz