What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to see Form when embedded to Facbeook Fan Page

    Asked by abbateh on October 22, 2013 at 06:36 PM

    if a non admin of my page hits the page and clicks on the form a new page comes up but it's blank.

     

    what am I doing wrong?

     

    thanks.

     

    Page URL:
    http://www.facebook.com/blu.med

    thanks page hits
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    JotForm Support

    Answered by Welvin on October 22, 2013 at 06:46 PM

    Thanks for contacting us.

    This is  because you are using HTML iFrame App for adding the form to your Facebook Page then you have embedded the form using the Normal URL. Please note that HTML iFrame App requires you to use Secure URL for any outside source. You can fix that by re-embedding your form using our Secure URL feature. Here's how: Setting Up a Secure or SSL Form.

    If you want to use the normal URL feature so to save limits. You can also use our newly release FB App. Please check it here: http://apps.jotform.com/app/add_form_to_your_facebook_fan_page.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on October 22, 2013 at 06:47 PM

    OR, you can try iFrameHost: Static HTML Tab for Facebook Pages. Thanks

  • Profile Image

    Answered by abbateh on October 22, 2013 at 06:50 PM

    Trying the new app you suggested.

     

    It is stuck at loading forms please wait.

    Bug or something I am doing wrong?