Unable to see Form when embedded to Facbeook Fan Page

  • Profile Image
    abbateh
    Asked on October 22, 2013 at 06:36 PM

    if a non admin of my page hits the page and clicks on the form a new page comes up but it's blank.

     

    what am I doing wrong?

     

    thanks.

     

  • Profile Image
    Welvin
    Answered on October 22, 2013 at 06:46 PM

    Thanks for contacting us.

    This is  because you are using HTML iFrame App for adding the form to your Facebook Page then you have embedded the form using the Normal URL. Please note that HTML iFrame App requires you to use Secure URL for any outside source. You can fix that by re-embedding your form using our Secure URL feature. Here's how: Setting Up a Secure or SSL Form.

    If you want to use the normal URL feature so to save limits. You can also use our newly release FB App. Please check it here: http://apps.jotform.com/app/add_form_to_your_facebook_fan_page.

    Thanks

  • Profile Image
    Welvin
    Answered on October 22, 2013 at 06:47 PM

    OR, you can try iFrameHost: Static HTML Tab for Facebook Pages. Thanks

  • Profile Image
    abbateh
    Answered on October 22, 2013 at 06:50 PM

    Trying the new app you suggested.

     

    It is stuck at loading forms please wait.

    Bug or something I am doing wrong?