What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I am selling digital goods (in particular, a choice of several e-boo

    Asked by tsuing on May 31, 2011 at 03:30 PM
    If I am selling digital goods (in particular, a choice of several e-books), can the buyer be automatically given a link to the product once payment is made to PayPal? How would I set that up? Thanks!

    This is a re-post of a comment on PayPal Forms

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    JotForm Support

    Answered by NeilVicente on May 31, 2011 at 04:02 PM

    Hello,

    You can set this up using an Autoresponder email. Autoresponder emails are sent to users who have successfully submitted a form. Since your form has a Paypal payment field in it, a submission will only be considered successful if the user has completed the payment for that transaction. Otherwise, the submission will be marked as Pending.

    Now, since Jotform only sends email alerts (notifications and autoresponders) if the submission is successful, meaning payment is completed, you can use the autoresponder to send an email with the link to the product purchased.

    To learn more about autoresponders, please click here. Feel free to ask around if you have further questions. Thank you.


    Neil

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    JotForm Support

    Answered by NeilVicente on May 31, 2011 at 04:28 PM

    You're welcome Thomas. We're glad to be of help to your business. Thank you.


    Neil