The Zoom integration stops working every time

  • Exhibitions
    Asked on January 15, 2021 at 4:54 AM

    Hi--I have the Zoom integration set up, and it will work fine, then stops and needs to be re-authenticated.

    This is happening with this form, and another form for a different event on a separate Jotform account, but the same Zoom account.

    It works great when it works, but...help?

  • roneet
    Replied on January 15, 2021 at 5:57 AM

    Could you please disconnect the Zoom integration, clear your browser cache, and re-login to your JotForm account.

    Then clear your Form's cache via your account this way:

    https://www.jotform.com/help/229-how-to-clear-your-form-cache

    Next, re-do the Zoom integration.

    Let us know if you have further questions.

    Thanks.