Suspicious email

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    Asked on October 23, 2013 at 08:18 AM

    I got this email saying they need my credit card becuause the credit card I used for jot form was declined.  It seemed like a scam so i wanted to check with you guys.. thanks Cody

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    Answered on October 23, 2013 at 08:33 AM


    Unfortunately the automatic charge wasn't successful and the email that you receive was indeed from Jotform system. Kindly update your payment method using this link to avoid interuption of service, Let us know if you have questions.