- mustafaAsked on October 23, 2013 at 09:37 AM
We sent the money for the premium account package forms are unable to login our website is closed.
We do not want the new membership, we already had a membership quota sold out cause we had received a package that says we do not want the new membership and entry does not have a user name and password, email adresmi tanmıyor says there is no such closed forms had told us anything we did not understand our website does not form on November 1, 2013 We will continue to form? Could you tell what should we do?
- JotForm SupportEltonCrisAnswered on October 23, 2013 at 11:27 AM
FYI, your account has been upgraded to premium already as mentioned on your other thread here: http://www.jotform.com/answers/282667
- epilationcenterrAnswered on October 23, 2013 at 11:37 AM
Why can not I login to my account, password, user name is incorrect says
- JotForm SupportEltonCrisAnswered on October 23, 2013 at 12:28 PM
You can reset your password by clicking the Login menu on top of this page and click Forgot Password if you're still unable to logged to your account. By the way, I observed that the username you used here on forum is epilationcenterr while your premium account is epilationcenter (with 1 "r" only). Kindly review.
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