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    Hide conditions aren't working consistently through form

    Asked by policyexchange on October 23, 2013 at 11:27 AM

    Hi, I've created a form that allows users to purchase subscriptions for 1 to 5 people. Choosing two to five people brings users to a separate page with space to fill in the contact details for the specific amount of people. I designed it so that the page by default has space for details on 5 people, but if people choose 2, 3 or 4, the page hides some of the text boxes accordingly, so they're only able to fill in as many boxes as they've brought subscriptions for.

    This has worked ok for 2 people - successfully hiding the right amount of boxes - but for 3 and 4 people it shows all the text boxes despite me having created the conditions so that it should not.

    Page URL:
    http://form.jotformpro.com/form/32954410645959

    Screenshot
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    Answered by jeanettebmz on October 23, 2013 at 12:34 PM

    Can you please explain in details the scenario so we can help you to setup the conditions in the right way?

    Like if A  is Equal to B then

    show C , SHOW D

    (Meaning that  E AND F will be hidden when these conditions are met)

    We await for your description

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    Answered by policyexchange on October 23, 2013 at 12:41 PM

    Sorry, the screenshot didn't get unloaded for some reason - hopefully this has all the info:

     

    http://www.policyexchange.org.uk/images/jotform%20conditions%20problem.jpg

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    Answered by pinoytech on October 23, 2013 at 12:50 PM

    Hi,

    Can you please take a look at this clone if this is something you want to achieve? http://www.jotformpro.com/form/32955505000950

    Here's the condition you need:

    If you need further assistance, please let us know.

    Thank you!