My form is not displaying correctly on some browsers and not at all on iPhones

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    elle_steiner
    Asked on October 23, 2013 at 11:52 AM

    The JotForm is not loading on iPhone for this page: http://give.brighamandwomens.org/preview/pages/email-survey

    Also, in IE and Firefox on a PC the 2 column layout of the checkboxes isn't displaying correctly, it's bumping the second column under the first column and indenting the first column. It looks correct in Safari on a Mac, but we need it to look correct on all browsers and on mobile devices

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    ardy0689
    Answered on October 23, 2013 at 12:22 PM

    Hello, unfortunately I can not replicate the bumping in the 1st and second columns from IE9, FireFox and iPhone 5.

    Firefox:

     

    IE9:

     

    iPhone 5 under iOS6.0

     

    I have tried Firefox 10,17,22 to 25 versions and IE7-IE9 versions but could not replicate the issue in your form in your webpage.

    Normally, JotForms are responsive and highly optimized for mobile compatibility. I have cleared your form's caches from our system. Please let us know if this problem persists. Thanks

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    ardy0689
    Answered on October 23, 2013 at 12:23 PM

    In addition to my post, you could try cloning your form and re-embed using the Iframe embed method.

    Please let us know if the above suggestions have fixed your problem. Thanks