What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving jot form notifications of my dropbox submissions. Been going on for a couple of weeks

    Asked by Don CArlisle on October 23, 2013 at 01:04 PM
    Submissions dropbox
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    Answered by EliezerN on October 23, 2013 at 02:21 PM

    Thanks for contacting us.

    Could you please provide the link of the form you are having troubles with so that we can further investigate and find a solution to your issue? 

    However, if you are not receiving the email notifications of your form, make sure that the email settings of your form are setup according to the instructions of this guide: How to setup email alerts to prevent email bouncing related issues

    We'll wait for your reply.

    Thanks