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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    am i doing something wrong?

    Asked by Karen on October 23, 2013 at 01:22 PM

    I created a form and when I do a test the completed form does not get emailed to me.

    I did set up the email address

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ardy0689 on October 23, 2013 at 02:30 PM

    Hello, currently your "Blessing Meditation form" is currently set to bluepearl.yoga@yahoo.com as an email recipient. It is not found to our bounce list. This should work fine without problems. I also looked into your email settings but everything is set up correctly.

    If you wish to set the recipient email to karen@michaeldefrancisco.com, please follow the steps here:

    1. Click "Setup & Embed"

    2. Click "Email Alerts"

    3. Choose "Notification"

    4. Click "Reply-to and Recipient Settings" button


    5. Change your email address from the "Recipient E-mail"


    If this is not your problem and you want to receive the email to bluepearl.yoga@yahoo.com but can not receive it, please do the following:

    1. Check your spam folder or spam inbox if it is there

    2. Whitelist our email addresses and put it to your address book or contact list


    3. Contact your email provider and let them assist you to white list our mailing servers:

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com 
    ·        static-interlogyllc.netdna-ssl.com


    If the above suggestions do not work, please contact us as soon as you can. Thanks