Everytime I've tried to save for integration it says "Invalid authentication."

  • Daniel
    Asked on January 16, 2021 at 11:14 PM

    Everytime I've tried to save for integration it says "Invalid authentication." Is there a way to fix this?

  • Mike_G JotForm Support
    Replied on January 17, 2021 at 5:20 AM

    We would like to apologize for any inconvenience. When integrating your form with Google Sheets, please make sure that you are still logged to the JotForm account the form you are integrating is under. If you are logged out of the account the form you are integrating with Google Sheet is under, you will get an "unauthorized" error message upon saving the integration settings.

    Feel free to let us know if you need any further assistance.