How do I switch my payment method from PayPal to credit card?

  • slickkick
    Asked on January 16, 2021 at 11:16 PM

    Hi, How do I switch my payment method from PayPal to credit card?

    Please advise,

    Thanks!

  • Mike_G JotForm Support
    Replied on January 17, 2021 at 6:12 AM

    The email address you have contacted us from is linked to an account that is on a Silver Yearly plan, which was just activated. If you wish to switch from paying using your PayPal account to paying using your credit card, you would need to cancel your current subscription first on your PayPal account by following the instructions in this guide — How Can I Cancel My PayPal Subscription?

    Once the subscription is canceled, you may contact us so we can put your account back to the free subscription. And then, you may upgrade your account again, this time, using your credit card.

    Feel free to let us know if you need any further assistance.