Please I need a call back at 305-709-9823.

  • silvana_ghinaglia
    Asked on January 16, 2021 at 11:33 PM

    Please I need a call back at 305-709-9823. I created a free form and added to it a widget to upload documents and I would like to publish it in my website. But I don't find how to indicate which email address should receive the data input on the form and the PDF documents that a visitor to the page could upload.

  • Johann_A
    Replied on January 17, 2021 at 6:08 AM

    Greetings,

    We would like to apologize for any inconvenience. I'm afraid that we do not have phone support. The best way that you can contact us is here, in our support system, which is available 24/7.

    I would help you here:

    I assume that your question is about to which email address the submission of the form will be sent to, am I correct?

    By default the submissions will be sent to your email address attached to your JotForm account, here:

    1- While you are in the form builder, open “SETTINGS” from the top navigation.

    2- Click the “EMAILS” tab on the left to configure the email settings for your form.

    3- Hover on email notification or choose one if you have created more, to see the actions that can be done.


    55274 How to include submissions as PDF  Screenshot 10

    4- On the configuration interface, click on the “RECIPIENTS ” tab to navigate to advanced settings.

    1610881517 600419ede4db4 Screenshot 2021 Screenshot 21


    2) You also can check into the settings to set up an AUTORESPONDER, which is what the submitters will receive once he submitted the form, see the picture here:

    1. Click Settings at the top of the Form Builder.
    2. Next, click Emails on the left panel.
    3. Click the plus (+) icon.

    Create Email Alerts Screenshot 32

    1. Then, select Autoresponder Email.

    Autoresponder Email Screenshot 43

    You can also add a PDF document into the AUTORESPONDER.

    Have a good day,

    Johann.