Bounce List question.

  • Profile Image
    aeonvp
    Asked on October 23, 2013 at 07:48 PM

    Hello JotForm, 

    I was setting up a new notification and it gave me a message saying my email address is on the Bounce List.

    Not sure what that means.

    Can you help please?

    Thanks,

    Jeremy

  • Profile Image
    khrisell
    Answered on October 23, 2013 at 08:03 PM

    Hello,

    I have removed your email from the bounce list. It should be working properly now.

    Please refer to this guide to prevent this issue to happen in the future.
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues


    Kindly try the test email and let us know if problem persists.
    Thank you for using JotForm.