My Account Went Down, Account Suspension

  • DeShaun J Broadnax
    Asked on January 17, 2021 at 11:12 PM

    I put a form up, the form mysteriously disappeared and now I can't log back into my account.

  • Jessica JotForm Support
    Replied on January 18, 2021 at 12:57 AM

    Hi DeShaun, thank you for reaching us.

    Please kindly allow me some time to get in touch with our reviewer team. We will notify you through this ticket soon.

  • Jessica JotForm Support
    Replied on January 19, 2021 at 12:56 AM

    Hi DeShaun, thank you for the wait.

    We apologize for this inconvenience. Our system has mistakenly suspended your account. We have reactivated your account and form. Kindly try to log in again and let us know if you encounter difficulty.