Excel report

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    Asked on October 24, 2013 at 05:11 AM

    Hi all,


    since some days,I was unable to pull report in excel sheet.


    can you plse assist

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    Answered on October 24, 2013 at 06:04 AM


    I am having challenges understanding exactly what you are trying to achieve. Do you have more information or say an example or screenshot that can help me visualize or understand this issue better? Are you pertaining to google spreadsheet?

    It would also be helpful if you can provide which form are you having problems with so that I can check that form for investigation.

    Thank you and hoping for your response to assist you further on your inquiry.

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    Answered on December 22, 2013 at 10:17 PM

    I can not download the Excel Report. This is repeated for the past 5 days.
    Sometimes Excel Report starts, but after some time stops. Why is this happening?
    Do you have a problem with your server, or you have some other reason?

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    Answered on December 23, 2013 at 12:54 AM

    Hello kogalym1979,

    I have already responded to you on this following thread:  http://www.jotform.com/answers/308317-I-can-not-download-the-Excel-Report?entrymessage=10732640770

    Thank you!