- VentasOnlineDuarteAsked on October 24, 2013 at 08:39 AM
My forms were disabled yesterday. I want to know if next month they are going to be available again in our webpage? This is our website: www.kaikiatdigital.com
We are trying to make tha payment with Paypal for one month but we have not succeed in doing this.
Thank you and hope your answers.Page URL:
- gori-mathewAnswered on October 24, 2013 at 09:05 AM
Apologies for the inconvenience caused, the reason as to why you are not able to upgrade to the paid plan is because your account had already been suspended of Overlimit. I have unsuspended your account to allow you upgrade successfully to the paid plan.
Please follow this visual guide on how to upgrade your account to the paid plan:
1.Login to your JotForm account and click on Account
2. Go to Upgrade
3. Click on the plan you wish to, and re-upgrade
Do let us know if you need further assistance.