What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disabled now, What can I do?

    Asked by VentasOnlineDuarte on October 24, 2013 at 08:39 AM

    My forms were disabled yesterday. I want to know if next month they are going to be available again in our webpage? This is our website: www.kaikiatdigital.com

    We are trying to make tha payment with Paypal for one month but we have not succeed in doing this.

    Thank you and hope your answers.

    Page URL:
    www.kaikiatdigital.com

    My Forms next www
  • Profile Image

    Answered by gori-mathew on October 24, 2013 at 09:05 AM

    Hi,

    Apologies for the inconvenience caused, the reason as to why you are not able to upgrade to the paid plan is because your account had already been suspended of Overlimit. I have unsuspended your account to allow you upgrade successfully to the paid plan.

    Please follow this visual guide on how to upgrade your account to the paid plan:

    1.Login to your JotForm account  and click on Account

    2. Go to Upgrade

    3. Click on the plan you wish to, and re-upgrade

    Do let us know if you need further assistance.

    Thanks!