What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I cancel my subscription, will I lose any of my submissions?

    Asked by zathrak on May 31, 2011 at 09:13 PM

    ...See title...

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    JotForm Support

    Answered by liyam on May 31, 2011 at 10:25 PM

    Hello zathrak,

    You will not lose your submissions when you cancel/downgrade your subscription.  But if your file uploads are over 100MB, you will need to delete some to get more space for your file storage space. 

    But as I have looked into your account, you won't need to delete any submissions as your file storage space is far from the storage capacity limit for free users.

    If you have other questions or concerns, just let us know.