PayPal Pro: Getting invalid configuration error.

  • OCB2015
    Asked on January 18, 2021 at 3:28 PM

    1611001603 6005ef0339d3a  Screenshot 10

    Please help. This worked before and now is not. I can't find any support. PayPal says everything is working. Any advice?

    Jotform Thread 2832358 Screenshot
  • Jed_C
    Replied on January 18, 2021 at 6:31 PM

    We apologize for the inconvenience.

    This transaction cannot be processed. The merchant's account is not able to process transactions. — Generally, this error is displayed when the connected PayPal account is not a business account or not enabled with direct payments. We request you to check with PayPal support if your account type what changed from business to personal.