How can I set up an auto responder email?

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    Asked on January 18, 2021 at 03:40 PM

    Hello - can you tell me how to set an email responder? I have created an autoresponder email but not sure how to set it to send automatically after we receive the initial submission form. Right now, when someone submits a form, they receive a pop up message that confirms submission. I would like to send an autoresponder email as well after we receive the form that tells them what to do next.


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    Answered on January 18, 2021 at 06:47 PM

    The form encryption is enabled in your form. Unfortunately, the autoresponder email is one of the features set to be disabled when the encryption is enabled.

    If you wish to send an email, you would need to disable the encryption.