Form is on public setting but my clients are required to sign up?

  • ROGER_DAT
    Asked on January 18, 2021 at 9:43 PM

    My account is on public setting and when I share the link my clients are not directed directly to the document. It will want them to sign in or create an account. It should allow them to go directly to the form. How can this issue be corrected? Thanks in advance.

  • Sonnyfer JotForm Support
    Replied on January 19, 2021 at 1:02 AM

    Hi there - Are you working on this form? https://www.jotform.com/210009102491036

    Looks like you're assigning your form to your clients. Kindly note that assign forms feature requires assignees to have a JotForm account.

    1611036027 6006757b2fd62  Screenshot 10

    You may consider simply sharing your form on email your clients won't be asked to sign up.

    Guide: How-to-send-a-form-via-email

    Let us know if you need further assistance.