Is there a way to create mobile friendly versions of our forms?

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    Asked on January 19, 2021 at 09:42 AM

    Is there a way to create mobile friendly responsive forms?

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    Answered on January 19, 2021 at 10:26 AM


    Thank you for reaching out to us.

    Yes. You can use custom CSS if you're having trouble with mobile responsiveness on your form.

    If you can provide us details of what you require, we will be more than glad to assist.

    If you need further assistance, please share the URL of the form you’re working on for us to better assist you.

    You can also send us screenshots to better illustrate the issue.

    Should you have any further inquiries, we will be more than happy to help.

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    Answered on January 19, 2021 at 11:55 AM
    Sure, here it is
    We like the form to be embedded however sometimes its harder for our
    patients to use the embedded forms for some reason. Also is there a way to
    save the info once they start the form and X out by mistake so that it is
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    Answered on January 19, 2021 at 02:38 PM

    We will be glad to help you with your concern.

    May we ask what specific issues your patients (respondents) are experiencing so we may check it accordingly, please?

    I have tested the form on the website you linked in your last reply on an Android device and the only issue I have noticed is the narrow input fields.


    It appears that you have used a Full Name field for those fields and I'm afraid that the (sub) fields for that field would appear in one line, by default, on smaller screens. Since the fields are already linked to several submission data in your form, changing the field type would not be an option for you. Can you kindly confirm if that is really the issue you are referring to before we propose any possible solution, please?

    We will wait for your response.