When I select "Edit Form", I receive a blank page. What am I a doing wrong?

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    lzaroski
    Asked on October 24, 2013 at 06:52 PM

    It seems to be happening to all of the forms I already have. I attempting clone a form and it comes up blank. I can see the fully completed forms when I select preview though. I am not sure what the problem is. Do I need to upgrade something to view my forms?

    Thanks,
    Laura:)

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    Welvin
    Answered on October 24, 2013 at 08:08 PM

    Hi Laura,

    Please access Jotform using our preferred domain for your location which www.jotform.ca. Make sure to use this domain everytime your access Jotform. And make sure to login to your account. Also, clear your forms cache: How to Clear your Form Cache so with your browsers cache: How to Clear Your Browser's Cache.

    Do let us know if the issue still persist after doing this solutions.

    Thanks

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    guilledutra
    Answered on October 25, 2013 at 09:17 AM

    Hi,

    for some reason your last message come blank, could you repost it by following this link http://www.jotform.com/answers/283511.

    Thanks

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    lzaroski
    Answered on October 25, 2013 at 09:28 AM

    Thanks for the hlep. Welvin's solution worked:) 

    Laura:)